Babyhaven Reviews

I refused a package from them thru Amazon, filed a claim which told them to refund the entire amount and they won’t. The are defiant and mean.

Stay away from these crooks, frauds, $#*!s. They have no respect for anyone. They never answer the phone, never return calls. They will not ship your product when you paid for it!

This company has not respect for customers, i call many times to cancel order before they shipped but they refuse, saying that once i receive it i could return it, but now i have to pay to ship it back.

I thought I purchased an item through Walmart but it turned out to be from Babyhaven via the Walmart website. The product wasn't what I thought it was and the vendor won't return it without my paying freight and them charging a restocking fee. It's a $10 item and not worth the $10 let alone paying all those fee's to return. Don't buy from them! They are terrible to work with.

I bought a baby gate plus an extension for about $75 from Amazon.com and two metal slats broke off rendering the gate useless. Just because we've had it for more than the 90 day return policy, BabyHaven's customer service refuses service. I won't buy BabyHaven's products ever again, and I recommend that everyone else stay away.

The product on Walmart.ca said Melissa & Doug wooden alphabets with magnet in a handy wooden case. What I received was cheap plastic letters in cellophane bag in a cardboard box with some letters missing. Maybe Melissa & Doug should take an interest to find out what Babyhaven is doing using their name.

I placed an order for a stroller after their site said they had one. They said it was free shipping (to my daughter in law) yet they charged me 194.00. Then two days later they cancelled my order after placing the stroller with Fedex. Their customer service is horrible. All they would say, via email, is "our apologies" I would NEVER do business with this company. I hope Amazon takes them off their site.

I ordered from them and I live in Israel. For 5 days my order was on processing status and didn't get shipped. I tried contacting them 3 times asking how long will it take for them to ship my order and got ignored. I tried later on contacting them through Facebook and asked to cancel the order, the person who spoke to me on Facebook chat told me they don't work for the department that is cancelling orders but they will email them. No one contacted me, no one cancelled my order and no one refunded me, they did however take 170 dollars from my PayPal. I tried contacting them again on Facebook demanding answers but got ignored again. On the same date I ordered from Babyhaven I also ordered from Asos and Next and my orders already arrived to Israel but babyhaven are still "processing" this is so annoying and looks like fraud to me. Stay away from this company!

Placed a order through walmart.com on Jan 26. Order still not here. Will never order from them again.

I ordered an item from Wal-Mart babyganics shampoo... It came to me with the lid taped with packaging taped as if it has been used. Why would Wal-Mart offer a company that would sell used bath items?!